The Eastern German Savings Bank Association (OSV) represents the political and economical interests of 45 savings banks. With the vision of becoming the best consulting partners for the members the OSV started a social business pilot project in 2012 with IBM Connections. The goal: Less e-mail, faster collaboration, non-hierachical communication, better management of internal knowledge. But with introducing new technology the organization and its culture changed. In this session we will talk about the key learnings from the "OSV-CONNECT" project with a special focus on the change management process. This session is mainly non-technical.
